Q: Where are your products made?+ -
A: Nobi products are formulated in the USA. We are headquartered in St. Petersburg, FL. For more information on specific ingredients, please reach out to the team at email@example.com
Q: My product looks a little different from what I see online. Why’s that?+ -
A: Because we’re always improving, we’re also always changing. For example, our packaging got a makeover not long ago. You may get the old packaging if it’s cycling through.
Q: How long until I see results?+ -
A: With anything, consistency is key. We recommend at least trying the product consistently for 60-90 days, depending on the specific recommendations listed on the label. Most of our customers have found setting up a Subscribe & Save plan really helps automate that consistency (and save a few dollars, too!). We also recommend taking along with a healthy diet and exercise, and as recommended by your physician.
Q: What is the difference between the two Women's Fat Burner products?+ -
A: Our Premium Women's Fat Burner (light pink) is focused on thermogenesis and a keto diet. Our Vegan Fat Burner (dark pink) is made with vegan ingredients.
Q: Are any of your fat burners caffeine free?+ -
A: Not all our fat burners contain caffeine. For example, our Collagen Fat Burner and Women's Fat Burner with BHB (light pink bottle) do not contain caffeine. Reach out to us if you have questions about a specific product. We're happy to help!
Q: Is the Magnesium Complex Vegan?+ -
A: The Magnesium Complex is not vegan in its current formulation. If you're looking for a product with vegan ingredients, shop our Sea Moss or our Vegan Fat Burner!
Q: How much caffeine is in the Green Tea Fat Burner?+ -
A: There are 200 mgs of caffeine per serving (2 capsules) in the Green Tea Fat Burner.
Q: Does Green Tea Fat Burner contain ephedrine?+ -
A: No, the Green Tea Fat Burner does not contain ephedrine. Instead, our product contains green tea and a proprietary blend of garcinia fruit extract, caffeine, raspberry ketone, and green coffee bean extract for a balanced approach to aiding you in your weight loss journey.
Q: Can I combine fat burners?+ -
A: It's always best to check with your physician for your particular needs. However, we do not recommend using two (or doubling doses) within a 24-hour period.
Q: How can I return my product?+ -
A: We're confident you'll love our products, but on the rare chance we don't meet your expectations, we'll offer you a full refund and you can either keep or discard the product. Please reach out to firstname.lastname@example.org if you need to initiate an order refund.
Q: Can I automate my orders, so I never run out?+ -
A: Of course! Select “Subscribe & Save” and choose how often you’d like the product shipped to you.
Q: My package is marked delivered, but I haven’t received it.+ -
A: While carrier shipping delays are outside of our control, please notify us (email@example.com) if you have not received your package within 48 hours after your shipping status shows “Delivered.”
Q: How can I change the frequency of my automated orders?+ -
A: To change your Monthly or Bi-Monthly Subscription at any time, you must email us at firstname.lastname@example.org. If you cancel, you may use your subscription until the end of your then-current subscription term. Any subscription products with a pre-payment for a set term is non-refundable and you may only cancel at the end of the pre-paid term.
Q: I still have questions, who do I ask?+ -
A: If you have additional questions or concerns, please contact us (email@example.com) and we will be happy to help you!